{"id":1456,"date":"2025-11-20T15:56:58","date_gmt":"2025-11-20T15:56:58","guid":{"rendered":"https:\/\/guatequebcn.com\/politica-de-devolucions-i-reemborsaments\/"},"modified":"2025-11-21T11:00:29","modified_gmt":"2025-11-21T11:00:29","slug":"politica-de-devolucions-i-reemborsaments","status":"publish","type":"page","link":"https:\/\/guatequebcn.com\/ca\/politica-de-devolucions-i-reemborsaments\/","title":{"rendered":"Pol\u00edtica de devolucions i reemborsaments"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><b>Aquesta \u00e9s una p\u00e0gina d&#8217;exemple.<\/b><\/p>\n\n<h2 class=\"wp-block-heading\">Visi\u00f3 general<\/h2>\n\n<p class=\"wp-block-paragraph\">La nostra pol\u00edtica de reemborsament i devolucions dura 30 dies. Si han passat 30 dies des de la teva compra, no podem oferir-te un reemborsament complet o un canvi.<\/p>\n\n<p class=\"wp-block-paragraph\">Per ser elegible per a una devoluci\u00f3, el teu article ha d&#8217;estar sense utilitzar i en les mateixes condicions en qu\u00e8 el vas rebre. Tamb\u00e9 ha d&#8217;estar en l&#8217;embalatge original.<\/p>\n\n<p class=\"wp-block-paragraph\">Diversos tipus de b\u00e9ns estan exempts de ser retornats. Els b\u00e9ns peribles com aliments, flors, diaris o revistes no es poden retornar. Tampoc acceptem productes que siguin b\u00e9ns \u00edntims o sanitaris, materials perillosos, o l\u00edquids o gasos inflamables.<\/p>\n\n<p class=\"wp-block-paragraph\">Articles addicionals no retornables:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Targetes regal<\/li>\n<li>Productes de programari descarregables<\/li>\n<li>Alguns articles de salut i cura personal<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">Per completar la teva devoluci\u00f3, necessitem un rebut o prova de compra.<\/p>\n\n<p class=\"wp-block-paragraph\">Si us plau, no envi\u00efs la teva compra de tornada al fabricant.<\/p>\n\n<p class=\"wp-block-paragraph\">Hi ha certes situacions on nom\u00e9s es concedeixen reemborsaments parcials:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Llibre amb signes evidents d&#8217;\u00fas<\/li>\n<li>CD, DVD, cinta VHS, programari, videojoc, cinta de casset o disc de vinil que s&#8217;ha obert.<\/li>\n<li>Qualsevol article que no estigui en el seu estat original, estigui danyat o li faltin parts per raons que no es deuen al nostre error.<\/li>\n<li>Qualsevol article que es retorni m\u00e9s de 30 dies despr\u00e9s del lliurament<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\">Reemborsaments<\/h2>\n\n<p class=\"wp-block-paragraph\">Un cop rebuda i inspeccionada la teva devoluci\u00f3, t&#8217;enviarem un correu electr\u00f2nic per notificar-te que hem rebut el teu article retornat. Tamb\u00e9 et notificarem l&#8217;aprovaci\u00f3 o rebuig del teu reemborsament.<\/p>\n\n<p class=\"wp-block-paragraph\">Si s&#8217;aprova, el teu reemborsament ser\u00e0 processat i s&#8217;aplicar\u00e0 autom\u00e0ticament un cr\u00e8dit a la teva targeta de cr\u00e8dit o m\u00e8tode de pagament original, en un cert nombre de dies.<\/p>\n\n<h3 class=\"wp-block-heading\">Reemborsaments tardans o perduts<\/h3>\n\n<p class=\"wp-block-paragraph\">Si encara no has rebut un reemborsament, primer comprova de nou el teu compte bancari.<\/p>\n\n<p class=\"wp-block-paragraph\">Despr\u00e9s contacta amb la teva companyia de targeta de cr\u00e8dit, pot trigar un temps abans que el teu reemborsament es publiqui oficialment.<\/p>\n\n<p class=\"wp-block-paragraph\">A continuaci\u00f3, contacta amb el teu banc. Sovint hi ha un temps de processament abans que es publiqui un reemborsament.<\/p>\n\n<p class=\"wp-block-paragraph\">Si has fet tot aix\u00f2 i encara no has rebut el teu reemborsament, si us plau, contacta&#8217;ns a {adre\u00e7a de correu electr\u00f2nic}.<\/p>\n\n<h3 class=\"wp-block-heading\">Articles en oferta<\/h3>\n\n<p class=\"wp-block-paragraph\">Nom\u00e9s es poden reemborsar els articles a preu regular. Els articles en oferta no es poden reemborsar.<\/p>\n\n<h2 class=\"wp-block-heading\">Canvis<\/h2>\n\n<p class=\"wp-block-paragraph\">Nom\u00e9s reemplacem articles si s\u00f3n defectuosos o estan danyats. Si necessites canviar-lo pel mateix article, envia&#8217;ns un correu electr\u00f2nic a {adre\u00e7a de correu electr\u00f2nic} i envia el teu article a: {adre\u00e7a f\u00edsica}.<\/p>\n\n<h2 class=\"wp-block-heading\">Regals<\/h2>\n\n<p class=\"wp-block-paragraph\">Si l&#8217;article es va marcar com a regal quan es va comprar i es va enviar directament a tu, rebr\u00e0s un cr\u00e8dit de regal pel valor de la teva devoluci\u00f3. Un cop rebut l&#8217;article retornat, se t&#8217;enviar\u00e0 un certificat de regal per correu.<\/p>\n\n<p class=\"wp-block-paragraph\">Si l&#8217;article no es va marcar com a regal quan es va comprar, o el regalador va fer que l&#8217;enviament es fes a ells mateixos per donar-te&#8217;l m\u00e9s tard, enviarem un reemborsament al regalador i s&#8217;assabentaran de la teva devoluci\u00f3.<\/p>\n\n<h2 class=\"wp-block-heading\">Enviament de devolucions<\/h2>\n\n<p class=\"wp-block-paragraph\">Per retornar el teu producte, hauries d&#8217;enviar el teu producte a: {adre\u00e7a f\u00edsica}.<\/p>\n\n<p class=\"wp-block-paragraph\">Ser\u00e0s responsable de pagar els teus propis costos d&#8217;enviament per retornar el teu article. Els costos d&#8217;enviament no s\u00f3n reemborsables. Si reps un reemborsament, el cost de l&#8217;enviament de retorn es deduir\u00e0 del teu reemborsament.<\/p>\n\n<p class=\"wp-block-paragraph\">Depenent d&#8217;on visquis, el temps que pot trigar el teu producte intercanviat a arribar-te pot variar.<\/p>\n\n<p class=\"wp-block-paragraph\">Si est\u00e0s retornant articles m\u00e9s cars, pots considerar utilitzar un servei d&#8217;enviament amb seguiment o comprar una asseguran\u00e7a d&#8217;enviament. No garantim que rebrem el teu article retornat.<\/p>\n\n<h2 class=\"wp-block-heading\">Necessites ajuda?<\/h2>\n\n<p class=\"wp-block-paragraph\">Contacta&#8217;ns a {email} per a preguntes relacionades amb reemborsaments i devolucions.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Aquesta \u00e9s una p\u00e0gina d&#8217;exemple. Visi\u00f3 general La nostra pol\u00edtica de reemborsament i devolucions dura 30 dies. Si han passat 30 dies des de la teva compra, no podem oferir-te un reemborsament complet o un canvi. Per ser elegible per a una devoluci\u00f3, el teu article ha d&#8217;estar sense utilitzar i en les mateixes condicions [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1456","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/guatequebcn.com\/ca\/wp-json\/wp\/v2\/pages\/1456","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/guatequebcn.com\/ca\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/guatequebcn.com\/ca\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/guatequebcn.com\/ca\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/guatequebcn.com\/ca\/wp-json\/wp\/v2\/comments?post=1456"}],"version-history":[{"count":1,"href":"https:\/\/guatequebcn.com\/ca\/wp-json\/wp\/v2\/pages\/1456\/revisions"}],"predecessor-version":[{"id":1457,"href":"https:\/\/guatequebcn.com\/ca\/wp-json\/wp\/v2\/pages\/1456\/revisions\/1457"}],"wp:attachment":[{"href":"https:\/\/guatequebcn.com\/ca\/wp-json\/wp\/v2\/media?parent=1456"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}